VerifiedNursing home

The Rehabilitation Center at the Palazzo

Phoenix, AZ · Nursing home

4.6 of 5 · 18 Google reviews · Read reviews

CMS 3 of 5Medicaid accepted60 beds

Request a tour & pricing

Nursing home in Phoenix · All senior care in Phoenix · How to choose nursing home

The Rehabilitation Center at the Palazzo
The Rehabilitation Center at the PalazzoThe Rehabilitation Center at the Palazzo

The CaringAtlas safety record

Here is the official inspection and staffing record for this facility, the data the paid-referral sites leave off. Each line links to its Medicare source.
CMS overall rating: 3 of 5 stars
The Medicare Five-Star quality rating for this Medicare- and Medicaid-certified facility.
Medicare Care Compare · CCN
Last health inspection: 9 deficiencies, 4 from complaints
Most recent standard survey: 2025-06-27.
CMS health-inspection survey
Staffing: 3.94 nurse hours per resident per day
0.52 of those are RN hours. Higher nurse staffing is the strongest predictor of care quality.
CMS payroll-based staffing
No fines or penalties on record
CMS enforcement record
Not on the CMS special-focus list
No persistent-poor-care flag from CMS.
CMS special-focus facilities
Ownership: For profit - Limited Liability company · 60 certified beds
Ownership type and capacity, a quality signal families ask about.
CMS provider information

Note: these CMS measures cover the Medicare/Medicaid-certified beds. We show what the federal record holds and flag what it doesn't, rather than fill a gap with a guess. View the official Medicare record.

What the last inspection found

The specific citations behind the deficiency count above (2025-06-27), with the federal scope-and-severity grade and whether each was corrected. This is the record the paid-referral sites never show.
F0609 · Freedom from Abuse, Neglect, and Exploitation from a complaint
Potential for more than minimal harm, isolated. Corrected 2025-08-08.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0628 · Resident Rights from a complaint
Potential for more than minimal harm, isolated. Corrected 2026-04-03.
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0658 · Resident Assessment and Care Planning from a complaint
Potential for more than minimal harm, pattern. Corrected 2025-08-01.
Ensure services provided by the nursing facility meet professional standards of quality.
F0684 · Quality of Life and Care from a complaint
Potential for more than minimal harm, pattern. Corrected 2025-08-01.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0578 · Resident Rights
Potential for more than minimal harm, isolated. Corrected 2025-08-04.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0645 · Resident Assessment and Care Planning
Potential for more than minimal harm, isolated. Corrected 2025-08-04.
PASARR screening for Mental disorders or Intellectual Disabilities
F0730 · Nursing and Physician Services
Potential for more than minimal harm, pattern. Corrected 2025-08-19.
Observe each nurse aide's job performance and give regular training.
F0761 · Pharmacy Service
Potential for more than minimal harm, pattern. Corrected 2025-08-19.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for control…

Showing the 8 most serious of 9 citations. See the full inspection record.

Cost & payment

Real ranges where published; we flag unpublished pricing rather than show a teaser rate.
Monthly cost
Not published by this community
Contact
MedicaidMedicarePrivate pay

A nursing home in Arizona runs a median of about $7,604 per month for a semi-private room and $10,494 for a private room. Medicaid covers long-term nursing care for residents who qualify. CareScout / Genworth 2024 Cost of Care Survey.

Care & living

Care offered
Nursing home

About this care

The Rehabilitation Center at the Palazzo is a nursing home. Skilled nursing facilities providing 24-hour nursing care and rehabilitation for people with significant medical or daily-care needs. Medicare covers a short, skilled nursing or rehabilitation stay (up to 100 days per benefit period, with conditions) after a qualifying hospital stay. How to choose nursing home and how it is paid.

Visit

Address
6250 NORTH 19TH AVENUE, Phoenix, AZ
Phone
(602) 433-6300
License
State-licensed

Frequently asked questions

Is The Rehabilitation Center at the Palazzo a good nursing home?
The Rehabilitation Center at the Palazzo holds a CMS overall rating of 3 of 5 stars, with 3.94 nurse hours per resident per day, and 4.6 of 5 across 18 reviews. See the full safety record above.
How do I contact The Rehabilitation Center at the Palazzo?
Call (602) 433-6300 or request a tour and pricing through CaringAtlas.

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